General Terms and Conditions are:
In these terms and conditions, Rockwood Leisure (Pty) Ltd incorporates the Karkloof Nature Reserve, and Spitzkop Farm.
All reservations are made on a pre-payment basis as outlined when bookings are reserved. Should payment not be timeously received, Rockwood Leisure reserves the right to automatically cancel such reserved accommodation.
Check In and Check Out
Check-in time is 15h00 and check-out time is 10h00.
All rates include VAT. Rockwood Leisure reserves the right to amend the published rates without notice.
Rockwood Lesiure reserves the right to charge the following cancellation fees should a confirmed reservation be cancelled within the following period-
5% cancellation fee if cancelled more than 30 days prior to arrival
50% cancellation fee if cancelled less than 14 days prior to arrival
100% cancellation fee if cancelled less than 7 days prior to arrival or no show.
Should cancelled accommodation be resold, cancellation fees shall be refunded less a 10% handling charge
No Pet Policy
As the Lodges are located on a working farm and/or in a Nature Reserve, we respectfully request no animals be brought onto the property.